I've had the great pleasure of contributing to colleagues' books.
“Hallway Conversations Without The Hallways.”
Featured in Discussing Design: Improving Communication and Collaboration through Critique by Adam Connor and Aaron Irizarry
“Plan. Capture. Refine. Try again.”
Featured in The Sketchnote Handbook: The Illustrated Guide to Visual Note Taking by Mike Rohde
I write regularly in my newsletter, Finding Out, and occasionally elsewhere. Here a couple highlights to get you started:
Even Facebook researchers struggle to be heard when their findings contradict leadership's wishes. A small paragraph in a Wall Street Journal piece brought to mind my own struggles with sharing research findings, and how these struggles originate with our culture.
Smooth meetings primarily come down to whether everyone can see and hear what’s going on. While this sounds simple enough, the obstacles to location-independent collaboration are varied and often invisible to those with the most power to remove them.